The beauty community was on high alert Thursday following a report from Newsweek that skin care brand First Aid Beauty issued a recall of its popular Ultra Repair Cream.

On December 23, First Aid Beauty recalled 2,756 jars of its moisturizer, following an advisory from the Food and Drug Administration. The FDA, which is responsible for protecting public health by ensuring the safety of biological products including cosmetics, issued a Class II risk classification, meaning “the use of or exposure to, [the cream] may cause temporary or medically reversible adverse health consequences.”

In reference to the First Aid Beauty recall, the FDA stated: “Product intended for quarantine was inadvertently distributed.”

In a statement to Glamour, First Aid Beauty clarified that only the Ultra Repair Cream Coconut Vanilla variant was recalled and was sold exclusively on FirstAidBeauty.com, not at other retailers that carry the brand.

“No other First Aid Beauty Ultra Repair Creams are impacted,” the brand said. “We’ve already reached out to the few customers who purchased the Coconut Vanilla Ultra Repair Cream and sent replacements. We know that the word ‘recall’ can feel unsettling, but we assure you that this product met quality standards.”

The Ultra Repair Cream has gained a cult-following online for its hydrating ingredients including shea butter, ceramides, and colloidal oatmeal, and ability to treat eczema. According to the brand, it has been the number one best-seller for over ten years, with one jar sold every 10 seconds.

“We strive to ensure all consumers have the best possible experience with our products,” First Aid Beauty concluded in its statement.


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